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FAQs

Check out our frequently asked questions to help guide your shopping needs!

What shirt brand do you use?

Black Girl Society's t-shirts are printed on the best of quality, cotton/poly blend tees. Our tees are unisex in size for MEN, therefore ladies you are encouraged to order down a size for a slimmer fit.

What sizes are available?

Sizes in adults range from S-4X. Please see our sizing chart on suggestions for fit. All tees have a crew neck unless specified in the description. For a larger size, please submit request by email. 

How do I care for my tee?

Please follow these suggestions to take care of your tee:

  • Wash tee inside out in cold water with similar colors
  • When drying please do so on tumble dry low or hang to dry
  • If needing to iron, please iron inside out on the lowest setting. DO NOT IRON the printed area directly
  • Avoid using bleach and please do not dry clean

 ORDERING

What methods of payments are accepted?

We accept all major credit cards such as Visa, MasterCard and American Express through our secure payment processing system. Our website transmits your credit card securely for your protection and your credit card information is not stored.

I put in the wrong shipping address/ordered the wrong size/color/quantity. Can I change it?

Once an order is in a status of processing it is unable to be modified. Please ensure that the all information for your order is accurate before submitting. 

SHIPPING

How long will it take for my order to arrive?
Standard shipping for orders in the United States takes 7-10 business days. Most orders are received within 10 days of ordering. International orders usually take 3+ weeks to arrive depending on the destination and customs processing. The tracking for international orders will not update once the package leaves the US, but the order is still on its way.

Shipping Timeframes:

Standard US: 5 to 12 business days

Expedited US: 3 to 5 business days

Overnight US: 1 to 2 business days

Expedited & Overnight order cut off time is 12PM CST Monday-Friday. 

Once your order has shipped, a tracking email will be sent the email address listed on the order. 

 

Still Have Questions?

Please email customerservice@blackgirlsociety.com for further assistance.